Introduction
These Terms and Conditions govern the use of the website https://claritex.eu/ and the purchase of products offered through this online store.
By placing an order, the customer confirms that they have read, understood, and agree to be bound by these Terms and Conditions.
1. Seller Information
VTD VALERIIA PLOTKA
Różana 28/84
20-538 Lublin
Poland
NIP: 9462715525
Email: contact.softglass@gmail.com
The company is registered in Poland and operates cross-border e-commerce within the European Union.
2. Subject of the Contract
The contract concerns the sale of products presented on the website.
The essential characteristics of each product are described on the relevant product page.
Product images are for illustrative purposes and may slightly differ from the final product.
3. Formation of the Contract
The presentation of products on the website does not constitute a legally binding offer.
By completing the checkout process, the customer submits an offer to purchase.
The contract is concluded when the seller sends an order confirmation via email.
The seller reserves the right to refuse an order in the event of an obvious pricing error, technical issue, or product unavailability.
4. Custom-Made Products
Most products are manufactured based on the dimensions provided by the customer.
The customer is responsible for the accuracy of the information submitted.
The seller is not liable for errors resulting from incorrect measurements or specifications provided by the customer.
5. Prices
All prices are displayed in euros (EUR).
The total amount payable is clearly shown before the final confirmation of the order.
6. Liability
The seller guarantees that products comply with applicable European regulations.
The seller shall not be liable for damage resulting from improper use of the product.
7. Intellectual Property
All website content is protected by intellectual property rights.
Reproduction without written permission is prohibited.
8. Consumer Rights
Customers are entitled to rights under Irish and European consumer protection legislation.
Information regarding the right of withdrawal is available in a separate section of the website.
9. Dispute Resolution
The parties shall attempt to resolve any dispute amicably.
Consumers may use the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/
10. Governing Law
These Terms and Conditions are governed by applicable European Union law concerning cross-border electronic commerce.
11. Final Provisions
If any provision is found invalid, the remaining provisions shall remain in force.
The seller reserves the right to update these Terms and Conditions by publishing a revised version on the website.